This topic has 7 replies, 2 voices, and was last updated 7 years by Laura.

  • Author
  • #145545
     christianmcr
    Participant

    Hi,
    I’ve created a pretty good dating site with Membership Levels using the BuddyPress and Paidmembership Pro modules in SweetDate but there is one problem.   When a member subscribes to a Free 7 Day trial, after that they can still Private Message and see other profiles.  I don’t want them to be able to see anything once trial has ended and especially not message other members.

    Is there an tick box or something I can do?  I can’t see any option to automatically lock all functionality once Free Membership has expired.

    Really hope you can help me and any suggestions would be appreciated,

    Thanks,
    Christian.

    #145631
     Laura
    Moderator

    Hello, usually when a level expires they shouldn’t have access. Did you set it up correctly? The expiration date.
    Can you share access so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #145644
     christianmcr
    Participant
    This reply has been set as private.
    #145861
     Laura
    Moderator

    Hello, try this (attached)

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    #146207
     christianmcr
    Participant

    Hi,

    I’m not sure that worked as I can still see the member and message them even if they are not yet subscribed to a Membership Level. The member who has not subscribed yet is AndyTester and yet I can send a message to him.

    And when I login as AndyTester (username: toby001 and password:001) I can see other Members online.

    PLEASE can you tell me what is wrong as I’m desperate to get this site working. I know it will be something simple but I didn’t quite understand your screenshot.

    There are 4 membership levels to choose: Free Trial for 7 Days, 1 day, One Month, 6 Months.
    A member should not be visible until they subscribe to one of the levels.

    Thanks,
    Christian

    #146392
     Laura
    Moderator

    Hello, did you set their restrictions at Sweetdate > Memberships? You can block other levels from viewing the member directory or messages. At the screenshot i show you how to set it so the paid level has a free trial then when it expires it asks to be paid and blocks stuff

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #146532
     christianmcr
    Participant
    This reply has been set as private.
    #146716
     Laura
    Moderator

    Hello, please check attached. This way they have to choose a level to access those features

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
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