Sweetdate Membership Free Trial Problem

[christianmcr]

Hi,
I’ve created a pretty good dating site with Membership Levels using the BuddyPress and Paidmembership Pro modules in SweetDate but there is one problem.   When a member subscribes to a Free 7 Day trial, after that they can still Private Message and see other profiles.  I don’t want them to be able to see anything once trial has ended and especially not message other members.

Is there an tick box or something I can do?  I can’t see any option to automatically lock all functionality once Free Membership has expired.

Really hope you can help me and any suggestions would be appreciated,

Thanks,
Christian.

[Laura]

Hello, usually when a level expires they shouldn’t have access. Did you set it up correctly? The expiration date.
Can you share access so i can check it out? 🙂

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[christianmcr]

Thanks Laura, yes,

Please login to:

http://www.positiveplusone.com/wp-admin

Username: positive
Password: positive001

Appreciated! And if you could let me know for the future what I needed to tick or set, I’d be so grateful.

[Laura]

Hello, try this (attached)

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[christianmcr]

Hi,

I’m not sure that worked as I can still see the member and message them even if they are not yet subscribed to a Membership Level. The member who has not subscribed yet is AndyTester and yet I can send a message to him.

And when I login as AndyTester (username: toby001 and password:001) I can see other Members online.

PLEASE can you tell me what is wrong as I’m desperate to get this site working. I know it will be something simple but I didn’t quite understand your screenshot.

There are 4 membership levels to choose: Free Trial for 7 Days, 1 day, One Month, 6 Months.
A member should not be visible until they subscribe to one of the levels.

Thanks,
Christian

[Laura]

Hello, did you set their restrictions at Sweetdate > Memberships? You can block other levels from viewing the member directory or messages. At the screenshot i show you how to set it so the paid level has a free trial then when it expires it asks to be paid and blocks stuff

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[christianmcr]

Hi,
It didn’t work trying that solution as BEFORE I select a subscription level I can click on Members in the main menu and see others’ profiles and message them.

Can you please log in and check my settings for me?

http://www.positiveplusone.com/wp-admin
Username: positive
Password: positive001

Test user details after logging out:
Username: toby001
Password: toby001

It is appreciated.

[Laura]

Hello, please check attached. This way they have to choose a level to access those features

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