This topic has 4 replies, 2 voices, and was last updated 7 years by 
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Hey Guys,
GeoDirectory plug in, has cuased fatal error white screen of death.
I have been locked out of my wordpress admin section.
So just to clarify, the public website is still displaying, it is when I try to log into my wordpress admin section that the white screen of death appears. (see attached for error messages)
This just started out of no where yesterday, after I purchased GeoDirectory membership, and installed of their plug ins.
How do I resolve this issue? I still need access to the functionality of the new plug ins.
Hi,
Do you have the latest version of WordPress ? If not update those
Do you have the latest version of Kleo theme ? If not update those
Do you have the latest version of plugins installed ? If not update those
If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.
If you de-activate the child theme it works ?
Let me know
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, as you cant access admin dashboard, try the following:
Go to your hosting file manager or FTP, find wp-content/plugins
rename the folders:
geodirectory to -> geodirectory1
and
geodir_buddypress to -> geodir_buddypress1Then reload your wp-admin, if it lets you access, rename geodirectory1 back to geodirectory
If it still works then the issue its geodir_buddypress, so the best would be to contact the author of the plugin about that as its not related to the themeHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
I have emailed the GEoDirectory team about this issue. They are going to reinstall all of the plug ins tomorrow, and find out what has happened. This appears to be a common issue for GeoDirectory. I am going to mark this ticket as resolved.
Understood 🙂 Let me know if it gets fixed
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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