woo commerce checkout page displays wrong item quantity

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This topic has 3 replies, 2 voices, and was last updated 7 years by Laura.

  • Author
  • February 26, 2017 at 07:22 #154168
     SamJoel
    Participant

    woo commerce checkout page displays wrong item quantity

    how do we fix it

    February 27, 2017 at 18:52 #154279
     Laura
    Moderator

    Hi,

    Do you have the latest version of WordPress ? If not update those

    Do you have the latest version of Kleo theme ? If not update those

    Do you have the latest version of plugins installed ? If not update those

    If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.

    If you de-activate the child theme it works ?

    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    February 28, 2017 at 03:55 #154336
     SamJoel
    Participant

    Hi,

    Do you have the latest version of WordPress ? If not update those

    Yes.

    Do you have the latest version of Kleo theme ? If not update those

    Yes.

    Do you have the latest version of plugins installed ? If not update those

    Yes.

    If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.

    I do not have buddypress or bbpress installed.

    If you de-activate the child theme it works ?

    no.

    Let me know


    Why does woo commerce checkout page quantity not work properly? are you actually going to solve the problem? or are you going to send me another generic copy and paste waste of time support responder.

    March 1, 2017 at 17:05 #154487
     Laura
    Moderator

    Hello, those questions are needed in order to discard usual issues,could you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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