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Author
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February 26, 2017 at 07:22 #154168SamJoelParticipant
woo commerce checkout page displays wrong item quantity
how do we fix it
February 27, 2017 at 18:52 #154279LauraModeratorHi,
Do you have the latest version of WordPress ? If not update those
Do you have the latest version of Kleo theme ? If not update those
Do you have the latest version of plugins installed ? If not update those
If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.
If you de-activate the child theme it works ?
Let me know
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
February 28, 2017 at 03:55 #154336SamJoelParticipantHi,
Do you have the latest version of WordPress ? If not update those
Yes.
Do you have the latest version of Kleo theme ? If not update those
Yes.
Do you have the latest version of plugins installed ? If not update those
Yes.
If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.
I do not have buddypress or bbpress installed.
If you de-activate the child theme it works ?
no.
Let me know
Why does woo commerce checkout page quantity not work properly? are you actually going to solve the problem? or are you going to send me another generic copy and paste waste of time support responder.March 1, 2017 at 17:05 #154487LauraModeratorHello, those questions are needed in order to discard usual issues,could you share admin credentials so i can check it out?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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