This topic has 15 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #155594
     jacarejack
    Participant

    I have a problem with the template. When I try to access the admin with a facebook account, it forwards me to the login page. This only happens to me since I put the page with https, with http working correctly.

    Obviously the facebook user has admin permissions in wordpress.

    Thank you very much,

    #155681
     Laura
    Moderator

    Hello, try a plugin like https://wordpress.org/plugins/ssl-insecure-content-fixer/
    Let me know if it works

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #155713
     jacarejack
    Participant
    This reply has been set as private.
    #155799
     jacarejack
    Participant

    Hello, I need some solution. People login and then can not access anything because they disconnect.
    The problem only happens with the theme, I installed the social login plugin and it works correctly.

    Please, tell me how to fix it.

    Thanks a lot.

    #155896
     jacarejack
    Participant

    Hey, what’s up? Why do not you answer?
    I do not know what kind of technical support do you have? I’m waiting for an answer days ago and you do not answer.

    Please, I need to solve the problem.

    #156065
     Laura
    Moderator

    Hello, i am very sorry for the reply delay, as the queue is ordered by the amount of time until the last reply, as ad you posted each day, your post was moved down on the queue.
    Back to the issue, can you share ftp and wordpress admin credentials so i can check it out?
    Again, sorry for the late reply

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #156085
     jacarejack
    Participant
    This reply has been set as private.
    #156284
     Laura
    Moderator

    Hello, to change the admin url you would need a plugin like hide my wp
    Added the insecure content fixer, let me know if the issue its resolved or not 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #156336
     jacarejack
    Participant

    No, it’s not solved.
    Please, I need to fix it as soon as possible, we’ve had two weeks with this and you have not given me any solution yet.
    If a user registers with facebook, can not insert a site because the session is disconnected and the admin can not be accessed.
    Please, is urgent.

    Watch the video where you will see the problem.

    #156460
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #156594
     Radu
    Moderator

    Hi,

    Sorry for the slow processing of your issue, I will try to respond faster to solve this.

    This should not happen using Kleo and recommended plugins, did you have tried to de-activate all plugins and child theme to check again, this it’s the main cause in these kind of problems.

    This it’s my first suggestion in first instance.

    Also make sure to have latest wp + Kleo version installed

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #156597
     jacarejack
    Participant

    Hello, this only happens with https, with http working correctly. I have tried disabling the child theme, I have tried disabling plugins and there is no way.
    The theme version is the last.
    I have tried with the plugin WordPress Social Login and I can access correctly with facebook. Which tells me that the problem is on the subject.

    Thanks a lot.

    #156809
     Radu
    Moderator

    Hi again

    I think the problem it’s caused by Wordfence plugin or by the PHP codes from child theme,

    So please, de-activate all plugins and also the child theme.

    I’ve tested on my install and I cannot reproduce that.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #156932
     jacarejack
    Participant
    This reply has been set as private.
    #156966
     jacarejack
    Participant

    Hi, I think I’ve found the problem. It looks like the error was in the registered facebook account. We have removed and have returned to check and now works correctly.
    I apologize for the mistake.
    ——– SORRY ——–

    One thing I would like to know is how I can paginated products store woocommerce? They all appear on one page and I would like to see only a few products per page.

    #157098
     Radu
    Moderator

    Hi,

    You press login with username and pass there instead of logging with facebook… press once on login with facebook and wait anyway… this is how a normal user will be logged in via facebook to your site

    VIDEO : https://drive.google.com/file/d/0Bxo5b6iHWRMwYUVPa0tXV1hEZTg/view

    So I cannot see any problem here

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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