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Author
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March 14, 2017 at 11:20 #155594
jacarejack
ParticipantI have a problem with the template. When I try to access the admin with a facebook account, it forwards me to the login page. This only happens to me since I put the page with https, with http working correctly.
Obviously the facebook user has admin permissions in wordpress.
Thank you very much,
March 15, 2017 at 02:07 #155681Laura
ModeratorHello, try a plugin like https://wordpress.org/plugins/ssl-insecure-content-fixer/
Let me know if it worksHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
March 16, 2017 at 10:35 #155799jacarejack
ParticipantHello, I need some solution. People login and then can not access anything because they disconnect.
The problem only happens with the theme, I installed the social login plugin and it works correctly.Please, tell me how to fix it.
Thanks a lot.
March 17, 2017 at 11:35 #155896jacarejack
ParticipantHey, what’s up? Why do not you answer?
I do not know what kind of technical support do you have? I’m waiting for an answer days ago and you do not answer.Please, I need to solve the problem.
March 20, 2017 at 10:40 #156065Laura
ModeratorHello, i am very sorry for the reply delay, as the queue is ordered by the amount of time until the last reply, as ad you posted each day, your post was moved down on the queue.
Back to the issue, can you share ftp and wordpress admin credentials so i can check it out?
Again, sorry for the late replyHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
March 22, 2017 at 03:00 #156284Laura
ModeratorHello, to change the admin url you would need a plugin like hide my wp
Added the insecure content fixer, let me know if the issue its resolved or not 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
March 22, 2017 at 12:01 #156336jacarejack
ParticipantNo, it’s not solved.
Please, I need to fix it as soon as possible, we’ve had two weeks with this and you have not given me any solution yet.
If a user registers with facebook, can not insert a site because the session is disconnected and the admin can not be accessed.
Please, is urgent.Watch the video where you will see the problem.
March 23, 2017 at 11:18 #156460Laura
ModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
March 24, 2017 at 17:02 #156594Radu
ModeratorHi,
Sorry for the slow processing of your issue, I will try to respond faster to solve this.
This should not happen using Kleo and recommended plugins, did you have tried to de-activate all plugins and child theme to check again, this it’s the main cause in these kind of problems.
This it’s my first suggestion in first instance.
Also make sure to have latest wp + Kleo version installed
Let me know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 24, 2017 at 17:37 #156597jacarejack
ParticipantHello, this only happens with https, with http working correctly. I have tried disabling the child theme, I have tried disabling plugins and there is no way.
The theme version is the last.
I have tried with the plugin WordPress Social Login and I can access correctly with facebook. Which tells me that the problem is on the subject.Thanks a lot.
March 27, 2017 at 17:43 #156809Radu
ModeratorHi again
I think the problem it’s caused by Wordfence plugin or by the PHP codes from child theme,
So please, de-activate all plugins and also the child theme.
I’ve tested on my install and I cannot reproduce that.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 28, 2017 at 17:50 #156966jacarejack
ParticipantHi, I think I’ve found the problem. It looks like the error was in the registered facebook account. We have removed and have returned to check and now works correctly.
I apologize for the mistake.
——– SORRY ——–One thing I would like to know is how I can paginated products store woocommerce? They all appear on one page and I would like to see only a few products per page.
March 29, 2017 at 16:22 #157098Radu
ModeratorHi,
You press login with username and pass there instead of logging with facebook… press once on login with facebook and wait anyway… this is how a normal user will be logged in via facebook to your site
VIDEO : https://drive.google.com/file/d/0Bxo5b6iHWRMwYUVPa0tXV1hEZTg/view
So I cannot see any problem here
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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