This topic has 4 replies, 2 voices, and was last updated 7 years by Abe.

  • Author
  • #158410
     panbill
    Participant

    Hello,

    I would like to inform you that when i activate K-elements(4.2-latest) and the visual composer (5.1.1-latest) all the pages that contain visual composer elements become blank.

    I am using the 4.2.1.1 of kleo theme.

    THank you

    #158411
     Abe
    Keymaster

    Hello, I just tested that and no problem appeared. Can you please enable error log and let me know what error do you get?

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #158416
     panbill
    Participant

    Ok I found the problem. They seem to be compatible in general but there is a specific element that is not. The specific element in Visual Composer is Posts Slider and it located under content.
    Try to insert a Posts slider in a page and you will see what happens.
    Actually if you have k-elements enabled it wont even let you insert it in the page.
    If you disable k-elements and insert the element in the page, and then you enable kelements you will get the following blank screen and error.

    Notice: Undefined index: vc_posts_slider in xx/wp-content/plugins/js_composer/include/classes/core/class-wpb-map.php on line 361
    Fatal error: Uncaught Exception: Element must be mapped in system in xx/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php:1426 Stack trace: #0 xx/wp-content/plugins/js_composer/include/helpers/helpers.php(1419): Vc_Shortcodes_Manager->getElementClass(‘vc_posts_slider’) #1 xx/wp-includes/shortcodes.php(345): vc_do_shortcode(Array, ”, ‘vc_posts_slider’) #2 [internal function]: do_shortcode_tag(Array) #3 xx/wp-includes/shortcodes.php(223): preg_replace_callback(‘/\[(\[?)(vc_col…’, ‘do_shortcode_ta…’, ‘[vc_column_text…’) #4 xx/wp-content/plugins/js_composer/include/helpers/helpers.php(275): do_shortcode(‘[vc_column_text…’) #5 xx/wp-content/themes/kleo/vc_templates/vc_column.php(60): wpb_js_remove_wpautop(‘[vc_column_text. in xx/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php on line 1426

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    #158419
     panbill
    Participant

    I think there is also problem even without k-elements. The images appear very big.

    #158422
     Abe
    Keymaster

    hi, please test with the latest K-elements version that will be released today with KLEO 4.2.2

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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