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April 13, 2017 at 12:15 #158410panbillParticipant
Hello,
I would like to inform you that when i activate K-elements(4.2-latest) and the visual composer (5.1.1-latest) all the pages that contain visual composer elements become blank.
I am using the 4.2.1.1 of kleo theme.
THank you
April 13, 2017 at 13:02 #158411AbeKeymasterHello, I just tested that and no problem appeared. Can you please enable error log and let me know what error do you get?
- Connect to your server by FTP
- Look in root directory of your WordPress install and open wp-config.php
- Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
COPY CODEdefine( 'WP_DEBUG', true );
- After this line add this:
COPY CODEdefine( 'WP_DEBUG_LOG', true );
WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).
Repeat the described actions and then check the debug.log file and let me know what error appears.
Cheers
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.April 13, 2017 at 13:51 #158416panbillParticipantOk I found the problem. They seem to be compatible in general but there is a specific element that is not. The specific element in Visual Composer is Posts Slider and it located under content.
Try to insert a Posts slider in a page and you will see what happens.
Actually if you have k-elements enabled it wont even let you insert it in the page.
If you disable k-elements and insert the element in the page, and then you enable kelements you will get the following blank screen and error.Notice: Undefined index: vc_posts_slider in xx/wp-content/plugins/js_composer/include/classes/core/class-wpb-map.php on line 361
Fatal error: Uncaught Exception: Element must be mapped in system in xx/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php:1426 Stack trace: #0 xx/wp-content/plugins/js_composer/include/helpers/helpers.php(1419): Vc_Shortcodes_Manager->getElementClass(‘vc_posts_slider’) #1 xx/wp-includes/shortcodes.php(345): vc_do_shortcode(Array, ”, ‘vc_posts_slider’) #2 [internal function]: do_shortcode_tag(Array) #3 xx/wp-includes/shortcodes.php(223): preg_replace_callback(‘/\[(\[?)(vc_col…’, ‘do_shortcode_ta…’, ‘[vc_column_text…’) #4 xx/wp-content/plugins/js_composer/include/helpers/helpers.php(275): do_shortcode(‘[vc_column_text…’) #5 xx/wp-content/themes/kleo/vc_templates/vc_column.php(60): wpb_js_remove_wpautop(‘[vc_column_text. in xx/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php on line 1426Attachments:
You must be logged in to view attached files.April 13, 2017 at 14:00 #158419panbillParticipantI think there is also problem even without k-elements. The images appear very big.
April 13, 2017 at 15:13 #158422AbeKeymasterhi, please test with the latest K-elements version that will be released today with KLEO 4.2.2
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Attachments:
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