Resize background image

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This topic has 19 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • April 14, 2017 at 12:05 #158532
     Pablito
    Participant

    Hi, I have set a row with a background image in my homepage. However, it does not resize when I use my tablet/mobile. I would like the image responsive to the screen size. Please advise, thanks

    April 14, 2017 at 23:50 #158566
     Laura
    Moderator

    Hello, can you share access so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    April 15, 2017 at 11:16 #158584
     Pablito
    Participant
    This reply has been set as private.
    April 17, 2017 at 11:05 #158645
     Pablito
    Participant
    This reply has been set as private.
    April 18, 2017 at 17:43 #158808
     Laura
    Moderator

    Hola, sobre el icono prueba a añadir este código a style.css del child theme

    COPY CODE
    
i.icon.icon-live-notifications:before {
    font-size: 22px;
    margin-top: 34px !important;
}

    Respecto a los otros problemas podrías compartir unas capturas de pantalla para que pueda ver el problema?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    April 18, 2017 at 19:24 #158835
     Pablito
    Participant
    This reply has been set as private.
    April 20, 2017 at 14:42 #159067
     Laura
    Moderator

    Hola, para el avatar prueba este código 🙂

    COPY CODE
    
.kleo-menu img.kleo-rounded {
    margin-top: -15%;
}

    Respecto al fondo, no veo ningún video, podrías pasarme un enlace de las páginas donde ocurre el problema?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    April 21, 2017 at 01:08 #159175
     Pablito
    Participant
    This reply has been set as private.
    April 24, 2017 at 03:03 #159391
     Laura
    Moderator

    Hola, cuando estoy desconectada solo veo el Coming Soon, podrías indicarme como verlo correctamente? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    April 24, 2017 at 09:10 #159403
     Pablito
    Participant
    This reply has been set as private.
    April 25, 2017 at 17:08 #159538
     Laura
    Moderator

    Hola, voy a asignar el ticket a mi compañero Radu, seguramente pueda resolver el problema 🙂 Seria necesario comunicarse en inglés, si puede ser para que Radu pueda entender el problema. Muchas gracias y siento las molestias

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    April 25, 2017 at 18:28 #159554
     Radu
    Moderator

    Hi,

    I don’t understand Spanish, how can I help you?

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    What support service includes ? What not ?

    April 25, 2017 at 20:08 #159568
     Pablito
    Participant
    This reply has been set as private.
    April 26, 2017 at 15:56 #159647
     Radu
    Moderator

    Hi,

    Take a look at this video: https://drive.google.com/file/d/0Bxo5b6iHWRMweTJCLXo1bnMtaTQ/view

    I can’t reproduce the resize problem, I’ve tried with an image and it works.

    Let me know if you de-activate the child theme it works? if not make sure to have all things updated: theme, plugins, and WordPress.

    In final instance try to de-activate all plugins except Visual Composer and also the child theme and check again

    Let me know

    If still not works provide to me wp-admin credentials

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    What support service includes ? What not ?

    April 26, 2017 at 16:24 #159659
     Pablito
    Participant
    This reply has been set as private.
    April 26, 2017 at 16:50 #159664
     Radu
    Moderator

    For the resize image and video, can you please provide entire structure shortcode to can see on my local how it behaves, please ?

    Thank you for informing the rtmedia templates issue.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    What support service includes ? What not ?

    April 26, 2017 at 17:01 #159665
     Pablito
    Participant
    This reply has been set as private.
    April 27, 2017 at 16:19 #159759
     Radu
    Moderator

    Hi,

    Using that shortcode it behaves like this: https://drive.google.com/file/d/0Bxo5b6iHWRMwMEVCbHg2b2R4ZlU/view

    The videos are “disabled” under 991 px device width for improving the performance on mobile device

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    What support service includes ? What not ?

    April 27, 2017 at 23:07 #159783
     Pablito
    Participant
    This reply has been set as private.
    April 28, 2017 at 17:59 #159883
     Radu
    Moderator

    Try to re-upload the theme files over the existing, update all plugins especially Visual Composer and K-elements.
    For allowing the videos on mobile I need to ask the master developer and I will come back with an answer related to this today or monday.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    What support service includes ? What not ?

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