Resize background image

[Pablito]

Hi, I have set a row with a background image in my homepage. However, it does not resize when I use my tablet/mobile. I would like the image responsive to the screen size. Please advise, thanks

[Laura]

Hello, can you share access so i can check it out?

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Pablito]

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[Pablito]

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[Laura]

Hola, sobre el icono prueba a añadir este código a style.css del child theme

COPY CODE

i.icon.icon-live-notifications:before {
    font-size: 22px;
    margin-top: 34px !important;
}

Respecto a los otros problemas podrías compartir unas capturas de pantalla para que pueda ver el problema?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Pablito]

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[Laura]

Hola, para el avatar prueba este código 🙂

COPY CODE

.kleo-menu img.kleo-rounded {
    margin-top: -15%;
}

Respecto al fondo, no veo ningún video, podrías pasarme un enlace de las páginas donde ocurre el problema?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Pablito]

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[Laura]

Hola, cuando estoy desconectada solo veo el Coming Soon, podrías indicarme como verlo correctamente? 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Pablito]

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[Laura]

Hola, voy a asignar el ticket a mi compañero Radu, seguramente pueda resolver el problema 🙂 Seria necesario comunicarse en inglés, si puede ser para que Radu pueda entender el problema. Muchas gracias y siento las molestias

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

I don’t understand Spanish, how can I help you?

Cheers
R.

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What support service includes ? What not ?

[Pablito]

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[Radu]

Hi,

Take a look at this video: https://drive.google.com/file/d/0Bxo5b6iHWRMweTJCLXo1bnMtaTQ/view

I can’t reproduce the resize problem, I’ve tried with an image and it works.

Let me know if you de-activate the child theme it works? if not make sure to have all things updated: theme, plugins, and WordPress.

In final instance try to de-activate all plugins except Visual Composer and also the child theme and check again

Let me know

If still not works provide to me wp-admin credentials

Cheers
R.

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[Pablito]

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[Radu]

For the resize image and video, can you please provide entire structure shortcode to can see on my local how it behaves, please ?

Thank you for informing the rtmedia templates issue.

Cheers
R.

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[Pablito]

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[Radu]

Hi,

Using that shortcode it behaves like this: https://drive.google.com/file/d/0Bxo5b6iHWRMwMEVCbHg2b2R4ZlU/view

The videos are “disabled” under 991 px device width for improving the performance on mobile device

Cheers
R.

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[Pablito]

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[Radu]

Try to re-upload the theme files over the existing, update all plugins especially Visual Composer and K-elements.
For allowing the videos on mobile I need to ask the master developer and I will come back with an answer related to this today or monday.

Cheers
R.

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[Author]

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