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Author
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April 19, 2017 at 14:41 #158918rainer1667Participant
Hi, in combination mit the “hot-or-not” plugin ShowDown https://codecanyon.net/item/showdown-wordpress-plugin
the site crashes immediatly due to a naming problem. What can I do?
Rainer
April 20, 2017 at 14:57 #159076LauraModeratorHello, that is more related to the plugin, i suggest to contact the plugin creator 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
April 20, 2017 at 17:26 #159100rainer1667ParticipantHi, I got the exactly same answer from the producer of the plugin. So no solution for me, sitting beweet to chairs. Don´t know what to do as both using the same naming.
Not good 🙁April 23, 2017 at 23:56 #159372LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
April 24, 2017 at 19:27 #159485RaduModeratorHi,
In the first instance, please enable wp debug to see what error it’s there and provide here the debug.log file
Follow these steps to enable wp debug:
- Connect to your server by FTP
- Look in root directory of your WordPress install and open wp-config.php
- Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
COPY CODEdefine( 'WP_DEBUG', true );
- After this line add this:
COPY CODEdefine( 'WP_DEBUG_LOG', true );
WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).
Repeat the described actions and then check the debug.log file and let me know what error appears.
If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.
After you have disabled the plugins try to see if the error persists.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMay 4, 2017 at 19:06 #160418RaduModeratorHi,
Now I’ve noticed that you use php7 version, this may be a cause, do you have the possibility to switch to 5.6 and to test again?
Kleo it’s fully compatible with php7 but some plugins maybe yes or not
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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