Problem with “ShowDown” plugin – site crashes

[rainer1667]

Hi, in combination mit the “hot-or-not” plugin ShowDown https://codecanyon.net/item/showdown-wordpress-plugin

the site crashes immediatly due to a naming problem. What can I do?

Rainer

[Laura]

Hello, that is more related to the plugin, i suggest to contact the plugin creator 🙂

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[rainer1667]

Hi, I got the exactly same answer from the producer of the plugin. So no solution for me, sitting beweet to chairs. Don´t know what to do as both using the same naming.
Not good 🙁

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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[Radu]

Hi,

In the first instance, please enable wp debug to see what error it’s there and provide here the debug.log file

Follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the error persists.

Cheers

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[rainer1667]

Hi,
we did it as you supposed but the debug.log is empty! We could offer you a admin to a test-site where we run the same configuration.
Our idea to this problem is naming problem. When activating the plug-in we receive the following message:

[Tue May 02 10:30:24.470438 2017] [proxy_fcgi:error] [pid 30729:tid 140655248525056] [client 195.202.174.140:36720] AH01071: Got error ‘PHP message: PHP Fatal error: Cannot redeclare ssl_srcset() (previously declared in /var/www/vhosts/iland2.com/master.iland2.com/wp-content/themes/kleo/lib/theme-functions.php:2361) in /var/www/vhosts/iland2.com/master.iland2.com/wp-content/plugins/wpshowdown/wpshowdown.php on line 61\n’, referer: https://master.iland2.com/wp-admin/plugins.php?plugin_status=all&paged=1&s

Please help would need the plugin running until May 10th for a client project!

Cheers, Rainer

[Radu]

Hi,

Now I’ve noticed that you use php7 version, this may be a cause, do you have the possibility to switch to 5.6 and to test again?

Kleo it’s fully compatible with php7 but some plugins maybe yes or not

Cheers
R.

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