updates.seventhqueen.com is bogging down the whole site

This topic has 4 replies, 4 voices, and was last updated 7 years by Abe.

Author
May 18, 2017 at 01:36 #161837

dellington
Participant

I’ve installed this theme and some process initiated by one of your required plugins is bogging down the whole site. When I disable the theme the admin section is back to normal. It’s waiting on an external resource from updates.seventhqueen.com . Do you have a fix for this issue? Also I don’t have a Theme Options section under admin, which always existed. Is this related to the issue?

Kleo 4.2.4.2

http://staging-omg.kinsta.com/

temp-admin

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May 18, 2017 at 02:48 #161847

johnand
Participant

I have found a quick workaround for this issue. It is a band-aid, but will get sites running again:

Comment out line 400 in the required-plugins.php file under kleo/lib/

Change line from:
$version_get = wp_remote_get( 'http://updates.seventhqueen.com/check/kleo/plugin_version.php?name=' . $name );

To:
//$version_get = wp_remote_get( 'http://updates.seventhqueen.com/check/kleo/plugin_version.php?name=' . $name );

Obviously this will omit the important required plugins and compatibility check, so you will need to un-comment it when Kleo team fixes the server issue.

May 18, 2017 at 17:49 #161944

dellington
Participant

Thank you so much for your comment. The response times seem to be OK this morning, but I will keep this in mind if I ever see this issue return.

May 22, 2017 at 14:26 #162265

Laura
Moderator

Hello, please let me know if that happens again, thanks you @johnand for the quick fix 🙂

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Laura Solanes - Graphic Designer and Web Designer

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Always happy to help you 🙂

May 22, 2017 at 15:00 #162274

Abe
Keymaster

Hi, you should update to latest theme version. The slow down was related to our updates server that was unresponsive for a couple of hours but we fixed that in the latest update and that won’t happen in the future.

Thanks

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