updates.seventhqueen.com is bogging down the whole site

This topic has 4 replies, 4 voices, and was last updated 8 years by Abe.

Author
May 18, 2017 at 01:36 #161837

dellington
Participant

I’ve installed this theme and some process initiated by one of your required plugins is bogging down the whole site. When I disable the theme the admin section is back to normal. It’s waiting on an external resource from updates.seventhqueen.com . Do you have a fix for this issue? Also I don’t have a Theme Options section under admin, which always existed. Is this related to the issue?

Kleo 4.2.4.2

http://staging-omg.kinsta.com/

temp-admin

&))D7mO(HEYrr0$6GZzRCMVH

May 18, 2017 at 02:48 #161847

johnand
Participant

I have found a quick workaround for this issue. It is a band-aid, but will get sites running again:

Comment out line 400 in the required-plugins.php file under kleo/lib/

Change line from:
$version_get = wp_remote_get( 'http://updates.seventhqueen.com/check/kleo/plugin_version.php?name=' . $name );

To:
//$version_get = wp_remote_get( 'http://updates.seventhqueen.com/check/kleo/plugin_version.php?name=' . $name );

Obviously this will omit the important required plugins and compatibility check, so you will need to un-comment it when Kleo team fixes the server issue.

May 18, 2017 at 17:49 #161944

dellington
Participant

Thank you so much for your comment. The response times seem to be OK this morning, but I will keep this in mind if I ever see this issue return.

May 22, 2017 at 14:26 #162265

Laura
Moderator

Hello, please let me know if that happens again, thanks you @johnand for the quick fix 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

May 22, 2017 at 15:00 #162274

Abe
Keymaster

Hi, you should update to latest theme version. The slow down was related to our updates server that was unresponsive for a couple of hours but we fixed that in the latest update and that won’t happen in the future.

Thanks

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Author

Posts