updates.seventhqueen.com is bogging down the whole site

[dellington]

I’ve installed this theme and some process initiated by one of your required plugins is bogging down the whole site. When I disable the theme the admin section is back to normal. It’s waiting on an external resource from updates.seventhqueen.com .  Do you have a fix for this issue? Also I don’t have a Theme Options section under admin, which always existed. Is this related to the issue?

Kleo 4.2.4.2

http://staging-omg.kinsta.com/

temp-admin

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[johnand]

I have found a quick workaround for this issue. It is a band-aid, but will get sites running again:

Comment out line 400 in the required-plugins.php file under kleo/lib/

Change line from:
$version_get = wp_remote_get( 'http://updates.seventhqueen.com/check/kleo/plugin_version.php?name=' . $name );

To:
//$version_get = wp_remote_get( 'http://updates.seventhqueen.com/check/kleo/plugin_version.php?name=' . $name );

Obviously this will omit the important required plugins and compatibility check, so you will need to un-comment it when Kleo team fixes the server issue.

[dellington]

Thank you so much for your comment. The response times seem to be OK this morning, but I will keep this in mind if I ever see this issue return.

[Laura]

Hello, please let me know if that happens again, thanks you @johnand for the quick fix 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Abe]

Hi, you should update to latest theme version. The slow down was related to our updates server that was unresponsive for a couple of hours but we fixed that in the latest update and that won’t happen in the future.

Thanks

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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