This topic has 14 replies, 3 voices, and was last updated 8 years by 
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hi,
if i choose the newer line icons (screenshot attached),
they do not appear in menu (screenshot attached).
i tried “before icon”, “just the icon” etc.
other icons work fine.
your very kind assistance in this would be greatly appreciated.
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
That’s odd, if I add a custom link it works I’ve added to the menu, take a look
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionhi,
thanks for your reply,
you said “if I add a custom link it works” but it does not – screenshot attached
i also tried deactivating plugins with the same result,
so is this unique to my site ?
to my recollection i have observed this problem in the past as well.
i appreciated your assistance in observing the problem but may i ask if there is a possible solution ?
has the developers looked into this ?
your kind assistance in this would be greatly appreciated,
respectfully,
Randall.Hi,
There seems to be an issue with certain icons not with all..
Can you please provide FTP credentials in a private reply to can take a closer look?
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionhi,
thanks for your reply and looking into this.
wordpress credentials =
login = https://mateuscamacho.me/wp-admin/network/index.php
superadmin username = randallcamacho
superadmin password = EuMz&G1h($U(##pU9^SFTP credentials =
ip = 45.79.197.191
port = 22
username = serverpilot
password = T8^@79WE}ss$YTU9thank you again in advance
yes as you mentioned it seems to be “certain icons”
i believe its mostly the newer line icons (screenshot)hi
i forgot to mention above that the name of the “app” (site) in SFTP is “mcommunity” and can be found under serverpilot/apps/mcommunity/publicHi,
Please give a try, it should be ok now
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionhi,
thank you so very much for the fix !!!
reason being is that your new “Profile & Group Icons style” option, offers line icons and i wanted the menu icons to match.
may i please ask how the fix was applied ?
custom css etc in my theme files ?
the site is currently testing and i want to launch soon so if i perform a clean install will i experience the problem again because i am not currently seeing a new update (current was Version 4.2.5 – 21.05.2017) – about 10 days ago.kind regards
Hi,
I just activated the development mode in the theme options (Wp-admin -> theme options -> Miscellaneous -> Development mode -> ON )
For some reason, the minification causes that, I’ve tried to reproduce that on my local install multiple times and I cannot reproduce that…
I think it’s something related to the permissions for a script that minifies, can you provide the server error log? not the wp error log (wp_debug)
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionhi,
on serverpilot exactly which error log would be most useful (screenshot attached)?
also the above SFTP credentials i provided ;
all logs can be found under serverpilot/log/mcommunity
thanks againphp71 error log
nginx error log
apache error logAttach them separately
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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