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June 6, 2017 at 02:42 #163497toneeeParticipant
When users attempt to like/favorite a post, the button changes to the number 0 but their action is not registered. Thus, no posts likes are recorded.
How can we correct this bug?
Attachments:
You must be logged in to view attached files.June 7, 2017 at 07:29 #163595toneeeParticipantHello, any word on this? It is very urgent, as it is a core feature.
June 7, 2017 at 11:21 #163607LauraModeratorHello, sorry for the delay, have you tried to deactivate other plugins? It may be a plugin conflict
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
June 7, 2017 at 12:34 #163618AbeKeymasterHi, make sure you have latest BuddyPress and theme versions.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.June 7, 2017 at 14:17 #163629toneeeParticipantThanks for the replies you two.
I deactivated every single plugin (28 total) and it still doesn’t work. Laura, I provided credentials earlier for your review.
This is a fairly new installation, but I checked anyway:
- BuddyAppVersion: 1.4 (Using child theme)
- WordPress version 4.7.5–en
This is an urgent matter for us. Thank you.
June 7, 2017 at 15:04 #163631toneeeParticipantUpdate: The bug is definitely theme related because the BuddyPress favorites works just fine when we switched to the default TwentySeventeen theme included in WordPress. The favorite persists when leaving the activity stream and returning.
Attachments:
You must be logged in to view attached files.June 7, 2017 at 15:16 #163634AbeKeymasterPlease update to BuddyApp 1.5 since in that version we added Buddypress 2.8.2 compatibility
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.June 7, 2017 at 15:38 #163636toneeeParticipantThanks for the prompt reply. I did a ThemeForest auto-update to the newest BuddyApp version 1.5 but this did not help. I am still using the previous child theme file.
Admin credentials are privately listed in this thread.
Thanks!
June 7, 2017 at 15:41 #163637AbeKeymasterpassword does not work. make sure to update buddypress too and make sure BuddyApp is latest version 1.5 in Appearance – Themes
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.June 7, 2017 at 15:48 #163639toneeeParticipantAhhh, I had to activate the BuddyApp core theme, then return to the child theme and it worked like a charm! (BuddyPress was already updated.)
I updated/corrected your admin password, but it looks like I’m all set.
Thanks so much for your support!
One more question:
I am using GeoDirectory and it too has a “Favorites” button that’s outside of BuddyPress. How can we change BuddyPress’ “Favorite/Remove Favorite” to “Like/Unlike”?
June 9, 2017 at 21:28 #163873LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
June 9, 2017 at 21:30 #163874AbeKeymasterHI, you could just translate those strings using Loco Translate. Make sure to translate the BuddyPress plugin
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer. -
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