Subscribe button doesn’t work

Hi,

Most sure it’s an error in ajax request, where I can see that (page url)

Try to enable wp debug to see if some errors appear in debug.log file after you press on the button

Follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

define( 'WP_DEBUG', true );

•   After this line add this:

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the error persists.

Cheers

R.

HI,

I see, the debug not gives hints, can you please provide admin credentials to can see the subscribe form in the first instance, please?

Provide also the page where I can see the subscribe input.

Cheers
R.

Hi,

The wp-admin credentials, not works, let me know the correct ones, but meanwhile you can try to check the form id from your homepage it’s the same as it’s in MailChimp plugin -> forms or if you are using the MailChimp Visual Composer element make sure to have it selected (see below screenshot)

Let me know
Cheers
R.

Hi,

There was an issue, the input (submit button) missing instead of the imput it was a

<a href="#">

So ,i’ve replace that, the button it’s communicate with maichimp but there it’s no list where the emial address to be subscribed or your mailchimp account isn’t connected with the site.

If you want to color the subscribe button use this css

.mc4wp-form .form-inline input.form-submit {
    background: #0a2342;
}

The CSS will be added to wp-admin -> theme options -> general settings -> quick CSS

So just assign a list to that form and that’s all

Cheers
R.