the administration panel is slow work

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This topic has 6 replies, 4 voices, and was last updated 7 years by Radu.

  • Author
  • June 16, 2017 at 09:33 #164419
     crazybomex
    Participant

    There is a problem, the administration panel is slow work, has already tried web servers such as Apache, Nginx, IIS, with the settings of the PHP according to your built-in requirements check. Other themes work fine, not just the default themes. The problem with slowdown is observed exclusively in the admin panel after activating your theme. The site itself works fast. I would like to know more details about the requirements for your theme of design, maybe you need some plug-ins for PHP or something else.

    June 19, 2017 at 00:12 #164562
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    June 19, 2017 at 13:02 #164607
     Abe
    Keymaster

    Hi, can you provide your site link and also WP admin user and password to check and see if there is a problem and how to fix it.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    July 10, 2017 at 07:54 #166875
     crazybomex
    Participant
    This reply has been set as private.
    July 11, 2017 at 17:59 #167037
     Radu
    Moderator

    Hi,

    This it’s fixed, there was a host that your hosting seems blocks it: updates.seventhqueen.com and this it’s queried on every page load in admin to check and notify you about the new plugin version.

    Now that check it happens only when you access the wp-admin -> appearance -> install plugins.

    Also, this will be fixed in next theme update.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    What support service includes ? What not ?

    July 14, 2017 at 07:05 #167373
     crazybomex
    Participant

    Thank You very much for the support. I’ll wait for updates with impatience.

    July 17, 2017 at 18:40 #167707
     Radu
    Moderator

    Ok then
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    What support service includes ? What not ?

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