-
Author
-
June 16, 2017 at 09:33 #164419crazybomexParticipant
There is a problem, the administration panel is slow work, has already tried web servers such as Apache, Nginx, IIS, with the settings of the PHP according to your built-in requirements check. Other themes work fine, not just the default themes. The problem with slowdown is observed exclusively in the admin panel after activating your theme. The site itself works fast. I would like to know more details about the requirements for your theme of design, maybe you need some plug-ins for PHP or something else.
June 19, 2017 at 00:12 #164562LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
June 19, 2017 at 13:02 #164607AbeKeymasterHi, can you provide your site link and also WP admin user and password to check and see if there is a problem and how to fix it.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.July 11, 2017 at 17:59 #167037RaduModeratorHi,
This it’s fixed, there was a host that your hosting seems blocks it: updates.seventhqueen.com and this it’s queried on every page load in admin to check and notify you about the new plugin version.
Now that check it happens only when you access the wp-admin -> appearance -> install plugins.
Also, this will be fixed in next theme update.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJuly 14, 2017 at 07:05 #167373crazybomexParticipantThank You very much for the support. I’ll wait for updates with impatience.
July 17, 2017 at 18:40 #167707RaduModeratorOk then
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
AuthorPosts
The forum ‘General questions’ is closed to new topics and replies.