This topic has 3 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #164875
     mitchcan
    Participant

    Hey,

    Kleo/VC breaks in admin upon activation.

    Process:

    Base plugins active (about 50), excluding VC (via Kleo)

    Activate several (10-12) additional plugins one by one

    Everything is fine after each activation in both frontend and admin

    Go to Kleo/Welcome/Addons/ and activate VC

    Upon any subsequent page change in admin, site 404’s to frontend.

    The frontend still works fine, but can NOT login in to the admin, attempt 404’s on all subsequent tries.

    WP 4.8
    Kleo 4.2.6
    VC 5.1.1
    WP mem 768M
    on php 7.0.18

    If I revert to php 5.6.30, (which I shouldn’t have to do) this problem goes away.

    Thank you.

    #164963
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #165075
     mitchcan
    Participant

    Thanks Laura.

    Note to support, I have not been able to recreate this issue. After it happened several times, specifically to that plugin in Kleo, we felt that was the issue. Now we made some additional tweaks to htaccess and php.ini and seem to have resolved the issue. We will continue to test on a dev server and will update or open another ticket if the issue returns.

    Thanks for the timely support.

    #165396
     Radu
    Moderator

    Hi,

    Ok let us know

    Have a nice day

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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