This topic has 4 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #166586
     alphasigns
    Participant

    I built a site and every time I search the users page it redirects me to the homepage. Sometimes it doesn’t. If I search for “safety” I run into problems.

    Try it in your theme. Search Safety then get the results. Then search it again. 3 installations and all redirect me to the homepage when I do the second search.

    A bug perhaps. But I have to launch a site and it’s too late to switch themes.

    Let me know.

    #166601
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #166680
     Radu
    Moderator

    Hi,

    Please let me know if you got same behaviour using the demo : https://seventhqueen.com/themes/kleo/members/kleoadmin/

    If yes let me know page URL where you search and what you type in search box

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #166688
     alphasigns
    Participant

    I cannot test because when I get into the backend, there is no “users” tab. You have to do the search in the “users” tab > search box.

    #166947
     Radu
    Moderator

    Hi,

    You haven’t mentioned that you encounter the issue from wp-admin backend

    I can search for users in backend without problem on my local install using latest theme version

    Where can I see this behavior ?! anyway the theme doesn’t have anything to to with wp backend in that way, I recommend you to try to de-activate plugins and child theme then chek again if it works it means one f the plugins or one of the changes from child theme causes that.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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