This topic has 6 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #167375
     notright
    Participant

    Hello,

    Some of my users are reporting that when they register they are unable to upload a profile photo when they log into the page. They say it simply goes back to the top of the page. Can you please assist?

     

    Thank you

    #167376
     notright
    Participant

    This is only on the mobile site

    #167438
     Laura
    Moderator

    Hello, works correctly, just that when the website loads the edit photo page, it goes to the top, as all pages when they load. If your users scroll down, they will see the profile photo edit section 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #167440
     notright
    Participant

    Have you tried registering as a new user and uploading a profile photo?

    #167441
     Laura
    Moderator

    Just did, also worked

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #167448
     notright
    Participant

    And you tried on a mobile device ma’am?

    #167481
     Laura
    Moderator

    Hello, yes i did 🙂 I do notice it scrolls up, but if you scroll down, its there

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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