Unable to upload profile photos on mobile

[notright]

Hello,

Some of my users are reporting that when they register they are unable to upload a profile photo when they log into the page. They say it simply goes back to the top of the page. Can you please assist?

 

Thank you

[notright]

This is only on the mobile site

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[Laura]

Hello, works correctly, just that when the website loads the edit photo page, it goes to the top, as all pages when they load. If your users scroll down, they will see the profile photo edit section 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[notright]

Have you tried registering as a new user and uploading a profile photo?

[Laura]

Just did, also worked

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[notright]

And you tried on a mobile device ma’am?

[Laura]

Hello, yes i did 🙂 I do notice it scrolls up, but if you scroll down, its there

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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