This topic has 4 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #167802
     samv
    Participant

    We have refresh the installation and everything is working smooth except registration page which is keep refreshing after submiting form and geting back on registration page . We have try disabling all plugin but still the issue remain same also try changing name and also create new page it wont give sucess . I will be glad if you see this at your earlist

    #167872
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #167962
     Radu
    Moderator

    Hi,

    I cannot reproduce that in my local install, to can find out what causes that, please de-activate the child theme then de-activate all plugins except BuddyPress and check again.

    Also, I’ve noticed that you are using google pagespeed, try also to de-activate that while debugging.

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #167967
     samv
    Participant

    @radu no I try it just the way you suggest but no sucess as my site is live i have retrive it back . please advice what should I do

    #168089
     Radu
    Moderator

    Hi,

    I see I’ve noticed another thing (see screenshot)

    For the registration problem, I’ve noticed that using default wp theme, it’s the same behavior like in buddyapp, most sure that can be caused by the fields, try to remove required for all those fields from wp-admin -> users -> profile fields.

    So since this is happening also on default wp theme it means that isn’t caused by the BuddyAPP theme

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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