Urgent issue regarding registration page

[samv]

We have refresh the installation and everything is working smooth except registration page which is keep refreshing after submiting form and geting back on registration page . We have try disabling all plugin but still the issue remain same also try changing name and also create new page it wont give sucess . I will be glad if you see this at your earlist

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

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Always happy to help you 🙂

[Radu]

Hi,

I cannot reproduce that in my local install, to can find out what causes that, please de-activate the child theme then de-activate all plugins except BuddyPress and check again.

Also, I’ve noticed that you are using google pagespeed, try also to de-activate that while debugging.

Let me know

Cheers
R.

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What support service includes ? What not ?

[samv]

@radu no I try it just the way you suggest but no sucess as my site is live i have retrive it back . please advice what should I do

[Radu]

Hi,

I see I’ve noticed another thing (see screenshot)

For the registration problem, I’ve noticed that using default wp theme, it’s the same behavior like in buddyapp, most sure that can be caused by the fields, try to remove required for all those fields from wp-admin -> users -> profile fields.

So since this is happening also on default wp theme it means that isn’t caused by the BuddyAPP theme

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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