This topic has 15 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #167888
     clyn
    Participant

    Hi,

    Buddypress activity comment reply text button is lost. I installed clean wordpress and kleo today. I tested with deinstall all pluging and clean all my quick css…

    #167889
     clyn
    Participant
    This reply has been set as private.
    #167913
     Laura
    Moderator

    Hello, can you share access so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #167916
     clyn
    Participant
    This reply has been set as private.
    #167982
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #168202
     Radu
    Moderator

    Hi,

    I’ve noticed that it’s very ODD, can you please provide FTP credentials to can take a closer look?

    Cuz I cannot figure out what’s going on there.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #168253
     clyn
    Participant

    Hi Radu,
    Today i changed my hosting and transfered to shared hosting to dedicated server. So i will install clean wordpress and theme. After re install, if i faced same problem i will write you…

    #168422
     clyn
    Participant
    This reply has been set as private.
    #168557
     Radu
    Moderator

    Hi,
    There are no FTP login credentials but anyway, the Cpanel or WHM login details, not works, tell me something, have you installed some plugin that handles the user permissions of certain roles?

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #168558
     clyn
    Participant
    This reply has been set as private.
    #168684
     Radu
    Moderator

    Hi,

    Now I’ve noticed you are using the

    messing up the permissions for certain user roles can causes that, so just revert to default those and check again!

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #168780
     clyn
    Participant

    Hi Radu,
    Actually yes i checked user role editor before. Also i am clicking null checkbox but never show reply text button. What am i missing? Deactive user role not working. Uninstall and install pluging after still not showing…

    #168781
     clyn
    Participant

    also same problem on buddyapp theme…

    #168870
     Radu
    Moderator

    Hi,

    Since this issue does not happen on my local install and neither on the demo, the issue seems to be isolated to you.

    So switching themes doesn’t fix this issue cuz the user permissions are stored in the database, you should look into the plugin if haves any defaults permissions for the roles or if haves any possibility to run the old ones before using the plugin.

    here it’s the table of default wp capabilities by role.

    https://codex.wordpress.org/Roles_and_Capabilities#Capability_vs._Role_Table

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #169014
     clyn
    Participant

    Thanks Radu, i will install clean wordpress and KLEO theme. Such as, i installed Buddyapp theme for my other project and initially i install user roler editor after install other pluging (such as awesome support) no problem. I will test again for KLEO .

    Thanks..

    #169157
     Radu
    Moderator

    Hi,

    You’re welcome
    Have a nice day and good luck with your project

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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