This topic has 26 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #170726
     Piroo
    Participant

    Don’t know when this changed but when users try to write an activity update and publish it in a group, the system gives a red error message: “There was a problem with your update. Try again.”

    This is not the case if outside of a group.

    Latest WP and Sweeetdate 2.9.10

    Thanks for any ideas.

    #170801
     Laura
    Moderator

    Hello, can you share access so i can test it? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #170934
     Piroo
    Participant
    This reply has been set as private.
    #170935
     Piroo
    Participant
    This reply has been set as private.
    #171021
     Laura
    Moderator

    Hello, it’s fine, if you can share an user account, so i can see the error

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #171062
     Piroo
    Participant
    This reply has been set as private.
    #171221
     Laura
    Moderator

    Hello, i didnt see any issue testing the wall posts with groups, did you resolve it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #171230
     Piroo
    Participant
    This reply has been set as private.
    #171313
     Laura
    Moderator

    Hello, please share a screenshot so i can see it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #171321
     Piroo
    Participant
    This reply has been set as private.
    #171322
     Piroo
    Participant
    This reply has been set as private.
    #171323
     Piroo
    Participant
    This reply has been set as private.
    #171324
     Piroo
    Participant
    This reply has been set as private.
    #171333
     Laura
    Moderator

    Hello, are you using the same user you gave me? as you can see i did post one without issues.
    Have you tried with another computer?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #171374
     Piroo
    Participant
    This reply has been set as private.
    #171396
     Laura
    Moderator

    Hello, please do, let me know if others have the same issue 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #171724
     Piroo
    Participant
    This reply has been set as private.
    #171787
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #171950
     Radu
    Moderator
    This reply has been set as private.
    #171962
     Piroo
    Participant
    This reply has been set as private.
    #172018
     Radu
    Moderator
    This reply has been set as private.
    #172030
     Piroo
    Participant
    This reply has been set as private.
    #172037
     Radu
    Moderator

    Hi,

    Marked as private,

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #172049
     Piroo
    Participant
    This reply has been set as private.
    #172108
     Radu
    Moderator

    Hi,

    I was able to generate that error

    Just let me know if you de-activate child theme and check if it works.

    Just let me know if you de-activate child theme + all plugins except BuddyPress and check if it works.

    If you encounter the same, try to use twenty seventeen theme and check again if it happens the same.

    We need to check if that issue it’s caused by some plugin or child theme modifications.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution
    #172195
     Piroo
    Participant

    Solved!

    After doing all the tests as you wrote, I got the same error until I used the Twenty Seventeen theme.

    But … then I found that I did not have the latest BP version — this was postponed by me because some time ago Sweetdate was not mentioned as compatible with that BP version at that time on the Envato product page.

    So myself to blame.
    Sorry and thanks for the outstanding support!

    #172239
     Radu
    Moderator

    Hi,

    Great if you have solved

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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