Wall updates not working anymore for groups, only general

[Piroo]

Don’t know when this changed but when users try to write an activity update and publish it in a group, the system gives a red error message: “There was a problem with your update. Try again.”

This is not the case if outside of a group.

Latest WP and Sweeetdate 2.9.10

Thanks for any ideas.

[Laura]

Hello, can you share access so i can test it? 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Piroo]

This reply has been set as private.

[Piroo]

This reply has been set as private.

[Laura]

Hello, it’s fine, if you can share an user account, so i can see the error

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Piroo]

This reply has been set as private.

[Laura]

Hello, i didnt see any issue testing the wall posts with groups, did you resolve it?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Piroo]

This reply has been set as private.

[Laura]

Hello, please share a screenshot so i can see it 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Piroo]

This reply has been set as private.

[Piroo]

This reply has been set as private.

[Piroo]

This reply has been set as private.

[Piroo]

This reply has been set as private.

[Laura]

Hello, are you using the same user you gave me? as you can see i did post one without issues.
Have you tried with another computer?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Piroo]

This reply has been set as private.

[Laura]

Hello, please do, let me know if others have the same issue 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Piroo]

This reply has been set as private.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

This reply has been set as private.

[Piroo]

This reply has been set as private.

[Radu]

This reply has been set as private.

[Piroo]

This reply has been set as private.

[Radu]

Hi,

Marked as private,

Let me know

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Piroo]

This reply has been set as private.

[Radu]

Hi,

I was able to generate that error

Just let me know if you de-activate child theme and check if it works.

Just let me know if you de-activate child theme + all plugins except BuddyPress and check if it works.

If you encounter the same, try to use twenty seventeen theme and check again if it happens the same.

We need to check if that issue it’s caused by some plugin or child theme modifications.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

What support service includes ? What not ?

[Piroo]

Solved!

After doing all the tests as you wrote, I got the same error until I used the Twenty Seventeen theme.

But … then I found that I did not have the latest BP version — this was postponed by me because some time ago Sweetdate was not mentioned as compatible with that BP version at that time on the Envato product page.

So myself to blame.
Sorry and thanks for the outstanding support!

[Radu]

Hi,

Great if you have solved

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

Posts