CSS Bugs on Theme Options

This topic has 10 replies, 3 voices, and was last updated 7 years by Radu.

Author
October 1, 2017 at 04:43 #175318

solokco
Participant

There seems to be some kind of CSS problem on the Theme Options Page.

See image attached.

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October 1, 2017 at 18:18 #175347

Kieran_SQ
Moderator

Hi,

Please update this ticket with admin credentials so I can look into this further for you. In the meantime please disable all plugins that did not come with BuddyApp and let me know after clearing cache in WP Admin (Ctrl+F5) if the issue continues.

Thanks,

Kieran.

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October 7, 2017 at 03:54 #175856

solokco
Participant

This reply has been set as private.

October 7, 2017 at 16:12 #175886

Kieran_SQ
Moderator

Hi,

I have logged into your site and I cannot replicate the issue you’re experiencing (see attached screenshot), please clear WP Rocket, CloudFlare and local cache (Ctrl+F5) and see if the issue persists.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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October 7, 2017 at 22:04 #175957

solokco
Participant

Weird, just checked and I still see it wrong, even thou I clear the cache from computer, server and cloudflare.

https://www.staging1.estilotu.com/wp-admin/themes.php?page=buddyapp-options

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October 7, 2017 at 22:07 #175960

Kieran_SQ
Moderator

Hi,

Can you try again for me in an incognito / private window within your browser and see if this continues. If it does not you may need to do a full purge of all browser content (except for passwords and form data).

Another step to try is to logout completely and clear the caches again, it may be a session issue.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

October 12, 2017 at 15:06 #176440

solokco
Participant

Incognito mode, cache deleted.

ALL the plugins DISABLED

See image attached. Problems stills shows.

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October 12, 2017 at 16:28 #176456

Kieran_SQ
Moderator

Hi,

Thanks for carrying out that test, it’s very strange that it continues for you. I am going to ask one of our developers to look into this for you, they’ll be in touch as soon as possible (Mon-Fri).

Thank you for your continued patience.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

October 12, 2017 at 17:08 #176458

Radu
Moderator

Hi,

The issue seems to comes from the on/off works translated in Spanish where they haves to many letters and overlaps one over others, leave the words OFF and ON like this.

Cheers
R.

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What support service includes ? What not ?

October 12, 2017 at 18:02 #176467

solokco
Participant

Ok, I changed my language and in fact the text showed fine.

Thanks.

October 12, 2017 at 18:25 #176471

Radu
Moderator

Great
Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?
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