CSS Bugs on Theme Options

[solokco]

There seems to be some kind of CSS problem on the Theme Options Page.

See image attached.

[Kieran_SQ]

Hi,

Please update this ticket with admin credentials so I can look into this further for you. In the meantime please disable all plugins that did not come with BuddyApp and let me know after clearing cache in WP Admin (Ctrl+F5) if the issue continues.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[solokco]

Hi.

Here the info you requested. Because its a live site im giving you access to the STAGING site.

The info for accesing the STAGNG site is:

Link: https://www.staging1.estilotu.com/wp-admin/

user: estilotu
password: estilotu.com

Then for the WP ADMIN
user: support_seventhqueen
pass: 2!1bq&o&J)w(k!%!wWsu0wvv

Please let me know if you find how to fix this.

Thanks

[Kieran_SQ]

Hi,

I have logged into your site and I cannot replicate the issue you’re experiencing (see attached screenshot), please clear WP Rocket, CloudFlare and local cache (Ctrl+F5) and see if the issue persists.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[solokco]

Weird, just checked and I still see it wrong, even thou I clear the cache from computer, server and cloudflare.

https://www.staging1.estilotu.com/wp-admin/themes.php?page=buddyapp-options

[Kieran_SQ]

Hi,

Can you try again for me in an incognito / private window within your browser and see if this continues. If it does not you may need to do a full purge of all browser content (except for passwords and form data).

Another step to try is to logout completely and clear the caches again, it may be a session issue.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[solokco]

Incognito mode, cache deleted.

ALL the plugins DISABLED

See image attached. Problems stills shows.

[Kieran_SQ]

Hi,

Thanks for carrying out that test, it’s very strange that it continues for you. I am going to ask one of our developers to look into this for you, they’ll be in touch as soon as possible (Mon-Fri).

Thank you for your continued patience.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

Hi,

The issue seems to comes from the on/off works translated in Spanish where they haves to many letters and overlaps one over others, leave the words OFF and ON like this.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[solokco]

Ok, I changed my language and in fact the text showed fine.

Thanks.

[Radu]

Great
Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Author]

Posts