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Author
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October 4, 2017 at 01:05 #175600
gregrusso
ParticipantWhen I have Paid Memberships Pro activated, I can not view the Theme Options. When I deactivate it, I can view it fine. Have you heard of this problem before? Any suggestions on how to resolve it?
Thanks,
GregOctober 4, 2017 at 02:22 #175629Laura
ModeratorHello, have you tried with other plugins deactivated or using main theme instead of child theme?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 4, 2017 at 05:25 #175636gregrusso
ParticipantI deactivated all of the plugins except for Paid Memberships Pro, and still had the same problem. I then switched to the main theme with only that one plugin activated, and still the same. Once I deactivated it, it worked fine.
October 5, 2017 at 01:46 #175713Laura
ModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 5, 2017 at 18:59 #175763Radu
ModeratorHi,
That;s wired, if using only parent theme and pmpro you encounter that, please re-download the main files from ThemeForest and re-upload it again. Make sure to delte the initial theme fomr the server maybe has some file corrupted or missing some files.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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