This topic has 3 replies, 2 voices, and was last updated 7 years by 
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Hi Marty,
Thanks for contacting us today, can you confirm to me you have both K Elements installed and updated to the latest version please? You can find updates under Appearance > Install Plugins.
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
Sorry to hear that, did you maybe run a database cleanup tool? Sometimes they remove transients.
You can go to ThemeForest > Account > Settings > API Keys to manage your old API key or generate a new one. Once you have this you can go to Theme Options > Theme Update and enter your ThemeForest username and API key.
You should then go to Dashboard > Updates > Click: Check for updates to make sure you have the latest version of KLEO. Once you have updated KLEO you can go to Appearance > Install Plugins and update any of the plugins you use.
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
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