This topic has 4 replies, 2 voices, and was last updated 7 years by Kieran_SQ.

  • Author
  • #176634
     dani7queen
    Participant

    Hi,

    i have just intstalled the last version of the Theme (UPDATE 3.1 = 10.10.2017) on my website: https://www.accoppiamentocani.it/

    but now serach page doesn’t work! https://www.accoppiamentocani.it/cerca-cane-per-accoppiamento/

    There is the Orizontal search bar and i can’t filter. Please help me!

     

    Thanks

    Daniele

    #176635
     Kieran_SQ
    Moderator

    Hi,

    Sorry to hear you’re having issues with the update, can you please update this ticket with newly created admin credentials so I can look into this for you. You can create new details by going to WP Admin > Users > Add New and creating an account with administrator privileges.

    Please also let me know if you were previously running the 3.0 update before 3.1 or if you have updated from 2.X to 3.1

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #176700
     dani7queen
    Participant
    This reply has been set as private.
    #176701
     dani7queen
    Participant
    This reply has been set as private.
    #176714
     Kieran_SQ
    Moderator

    Hi,

    Okay, I can understand the hesitation to upgrade, SweetDate 3.0 is a major update. If you’re comfortable with making and restoring backups you should create a staging site, sub domain or localhost copy to test the update and find any issues you experience with your setup.

    Feel free to open a new ticket any time and I will ask one of our developers to look into your issues for you.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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