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October 14, 2017 at 17:27 #176634dani7queenParticipant
Hi,
i have just intstalled the last version of the Theme (UPDATE 3.1 = 10.10.2017) on my website: https://www.accoppiamentocani.it/
but now serach page doesn’t work! https://www.accoppiamentocani.it/cerca-cane-per-accoppiamento/
There is the Orizontal search bar and i can’t filter. Please help me!
Thanks
Daniele
October 14, 2017 at 17:31 #176635Kieran_SQModeratorHi,
Sorry to hear you’re having issues with the update, can you please update this ticket with newly created admin credentials so I can look into this for you. You can create new details by going to WP Admin > Users > Add New and creating an account with administrator privileges.
Please also let me know if you were previously running the 3.0 update before 3.1 or if you have updated from 2.X to 3.1
Thanks,
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
October 15, 2017 at 15:58 #176714Kieran_SQModeratorHi,
Okay, I can understand the hesitation to upgrade, SweetDate 3.0 is a major update. If you’re comfortable with making and restoring backups you should create a staging site, sub domain or localhost copy to test the update and find any issues you experience with your setup.
Feel free to open a new ticket any time and I will ask one of our developers to look into your issues for you.
Thanks,
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
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