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Hi there.
Would you please assist me in understanding the reason why an user with Editor Role in WordPress cannot edit pages/posts with Visual Composer? This user can see all the options to edit – ‘Edit with Visual Composer, Edit Page’, etc, but when I click on it, just noting happens!
WordPress version: 4.8.2
Visual Composer version: 5.1Just an additional note: Visual Composer is bundled with Kleo Theme.
If you need any further clarifications, please do let me know.
Hope to hear from you soon.
Dipeti
Hello, can you share access as an editor and as an admin? ( 2 users )
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, this may help you https://vc.wpbakery.com/blog/advanced-user-role-management-in-visual-composer/ let me know 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi Laura,
Thanks for comming back, and thanks for the link. I’m sorry, but I don’treally understand where exactly to look? I have the settings right, as I had follwed this exact post earlier in July to set up Editor Role. By the way, I even have a query which has been left unansewered since july (from Overalt).Hope you can help me further. Thanks.
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi,
Cannot login with the admin account (kleo username)
Make sure to have the options like in the next screenshot
Let me know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi there.
All the options are as per your image. with a single exception – it’s in Visual Composer and not WPBakery Page builder.
Do you still need Kleo admin access? I have changed pwd since Laura assigned to another stream – for security reasons, off course.
Regards.
Dipeti
Give the credentials to can solve this issue.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
Thank you for credentials, but the admin one not works (kleo user).
I’ve tried to reproduce on mine by creating a user with editor role and i’m able to edit with visual composer and also to access wp admin, on your site logged in as editor, when i’m trying to edit a page with VC or to access wp-admin , i’m redirected to the members directory | adorosermulher.com/empreendedoras/ so this seems to be a restriction from a function code in-content/themes/kleo-child/functions.php or by some plugin that allows only admins to view the wp admin.
Try to de-activate all plugins except visual composer and child theme and ccheck again.
Let me know
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
Just do that it takes 10 seconds to de-activate and 1minute to check and another 10 seconds to activate the plugins back, since you will not loose any plugin setting cuz you de-activate not delete.
Let me know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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