This topic has 14 replies, 3 voices, and was last updated 6 years by 
-
-
Hi Radu,
Most issues are fixed but still have problem with following
– profile tabs on members profiles cant be clicked
– member search results shows double and not possible to click latest visited members
– not possibly to delete messages in profiles
– have white space under revoulution slider
see screens
Hello, can you share admin access so i can check it out? 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, the issue comes from a plugin, i do not know which and i cant risk to deactivate them because i do not have access to the cpanel in case a blank screen appears so i suggest to deactivate one by one and test until the tabs works, then yo will now which one is 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, if you activate the main theme does it work?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi,
No difference because you have a cache plugin, and caches everything just delete the cache and de-activate the plugin!!!!! while debugging.
I’m able to click on mentioned zones maybe because of the cache.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi Radu,
Already tried that with cache and did not help
My members can send messages to each other and there is no button for send messages and cant click on profile tabs, nothing happends
catastrphic this after 3.0 update
You have login details so log in and try to solve this issue so we dont have to close the site down
Before we used normal theme and now is child theme after update and i dont know if that makes any difference
Hi,
Maybe some old templates can interfere that.Try to switch off child theme and check agian.
VERY IMPORTANT NOTE FOR SWEETDATE 2.x users that updates the theme to 3.x: If you have overwritten the template files in the child theme, especially the BuddyPress templates, and after update, the site is broken you will have to re-do the swetedate templates, or you can revert to 2.9.11 look for in main files/WordPress/version 2.9/
If you haven’t overwritten the templates in the child theme but looks wired, just re-save theme options, it should look ok.
Your website stays in continuous load for minutes cannot see it.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionWe have tried all that but nothing makes the site work again
– Members cant send message to eachother
– Members cant click on profiletabs, nothing happendsIs ther anyone we can contact to help us solve this as we are loosing many members and must do refunds as the site is not working
Radu,
You have left is in really hard situation here as nobody can fix the issues after the update to 3.1
I cant find the files where i can restore to version 2.9
Can you send me a link so i can download those files and see if we can save the site by downgrading it
If someone ele faces the problem that member profiles buttons dont show when logged in and profile tabs is non clickable the solution is
<the template is displaying the bp_member_header_actions hook – and for some reason , in this version of the theme the buttons were not hooked to bp_member_header_actions. I hooked them by adding a block of code in functions.php >
Hi,
The you have in themeforest main package a folder named sweetdate 2.9 you can use the 2.9 version.
So having hard changes in sweetdate child theme from 2.9 won’t fit the 3.0 templating system because we have updated that once with buddypress template structure….
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
You must be logged in to reply to this topic.
