This topic has 6 replies, 2 voices, and was last updated 7 years by 
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Hi guys,
I’ve got an issue with the top bar. I have gone into Theme options > Header Options > Top bar and turned it off but it still shows up as a white strip.
When I use the Kleo theme, it turns off as it is supposed to. When I use Kleo-Child theme, it stays there.
Please let me know what to do. Thanks
BenHello, i will be happy to help you if you share access an activate kleo child 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, i didnt find the email, can you share access here in a private reply? thanks you 🙂 And also activate kleo please 😀
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi Laura,
You asked me to activate Kleo .. I’m not sure if you mean to turn it on in Appearance > Themes > Kleo Child, or if you mean to provide proof of purchase, which I have done in Theme options > Theme Update and put in the Themeforest API Key..
Anyway I’ve applied a workaround which solved the problem. In Appearance > Customize > Additional CSS I added:
html {
margin-top: 0px !important;
}This removed the white top bar from the Child theme.
Hello, i see an error message that the account is not activated
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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