This topic has 6 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #179775
     Arcaedia
    Participant

    Hi guys,

    I’ve got an issue with the top bar. I have gone into Theme options > Header Options > Top bar and turned it off but it still shows up as a white strip.

    When I use the Kleo theme, it turns off as it is supposed to. When I use Kleo-Child theme, it stays there.

    Please let me know what to do. Thanks
    Ben

    #179842
     Laura
    Moderator

    Hello, i will be happy to help you if you share access an activate kleo child 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #179889
     Arcaedia
    Participant

    Ok. I’ve created an administrator account for you, and the login details have been emailed to your email laura@seven…

    Thanks
    B

    #180042
     Laura
    Moderator

    Hello, i didnt find the email, can you share access here in a private reply? thanks you 🙂 And also activate kleo please 😀

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #180103
     Arcaedia
    Participant

    No problem. Assignmine.com/wp-admin

    User: laurakleo | Pass: AssignMine331!

    I’ll change the theme now, but in case you log in and see that Indigo theme is activated, you have an admin account so feel free to switch it back to Kleo Child. We’re trying to copy some design from the old theme ‘Indigo’ to the new ‘Kleo’ theme, so we are switching back and forth quite often.

    Thanks
    Ben

    #180268
     Arcaedia
    Participant

    Hi Laura,

    You asked me to activate Kleo .. I’m not sure if you mean to turn it on in Appearance > Themes > Kleo Child, or if you mean to provide proof of purchase, which I have done in Theme options > Theme Update and put in the Themeforest API Key..

    Anyway I’ve applied a workaround which solved the problem. In Appearance > Customize > Additional CSS I added:

    html {
    margin-top: 0px !important;
    }

    This removed the white top bar from the Child theme.

    #180391
     Laura
    Moderator

    Hello, i see an error message that the account is not activated

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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