This topic has 5 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #179871
     flavianodelgado
    Participant

    Hello,

    When I register on the site, I receive a pending account email shortly after I activate my account.

    I want to block this email. It’s possible?

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    #179929
     Laura
    Moderator

    Hello, try using https://wordpress.org/plugins/bp-disable-activation-reloaded/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #180663
     flavianodelgado
    Participant

    I don’t understand what this plugin is for, it didn’t solve my problem of pending trial emails going to users.

    Attachments:
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    #180849
     Laura
    Moderator

    Hello, by default the user register and has to activate the profile, it doesnt make them pending. You can manage emails at the Emails section of the wp-admin

    Please check your plugins as one of them might be the reason of the pending status.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #180861
     flavianodelgado
    Participant

    Ok. Thanks.
    I’m back if necessary

    #180952
     Laura
    Moderator

    Understood 🙂 I’m here to help always

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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