And what about the total absence of menus? I am really disappointed with your product, I cannot imagine how have you managed to sell so many licenses, cause the experience is terrible. And it’s not that a novice WP user, no sir. I have been using WP since 2013 and have some pleasant experiences like with Be Theme from Muffin Group and MyHose from TangibleDesign, very very professional Demo installers. They just deliver what the show you on their own demo sites.
That is not the case with you, that have a very faulty installeR AND A VERY TERRIBLE CUSTOMER SERVICE SISTEM. When was the last time that you test it in real life situations? I guess you have not in a long time! NOW READ THIS: You did not take even the time to check that IN MI FIRST MESSAGE I SENT YOU AN ADMINISTRATOR USER CREDENTIALS.
Why in hell I have to wait for people who don’t care about me as a customer for days to solve a simple task that should only take 10 minutes to complete? If your theme would be a well-crafted product, it would install flawlessly the first time. We should not be having this conversation at all.
So, what will happen when I need to create another community site? Pass through this uncomfortable and annoying process again?
You better recommend me a good BuddyPress theme, one that has a great customer support and a perfect demo installer, instead.
