This topic has 7 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #183274
     szmek9
    Participant

    Hi,

    On my site the let it snow effect is not working just for one section, it works for the whole page.

    #183278
     Kieran_SQ
    Moderator

    Hi,

    When I check your site using the URL provided I can see that you’re using the ‘Galaxy Particles’ effect and not ‘Let It Snow’. If the error appears on a different page please let me know the URL.

    Also how are you activating the effect? If it is via Theme Options this will effect all pages and all content.

    If this effect is enabled in a single row via WP Bakery (formerly Visual Composer) then please let me know which page as well as updating this ticket with admin credentials so that I may take a closer look.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #183279
     szmek9
    Participant
    This reply has been set as private.
    #183281
     Kieran_SQ
    Moderator

    Hi,

    I have looked into this for you and I can’t seem to find an immediate or obvious cause for it. I will refer this ticket to a developer who will be in touch with you as soon as possible to assist with your issue, Monday to Friday, East Europe Time.

    Thank you for your patience,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #183639
     Radu
    Moderator

    Hi,

    Sorry for the delay.. i had some personal problems

    Please replace this file content : wp-content/plugins/k-elements/shortcodes/shortcodes.php
    with content of this one : https://pastebin.com/raw/6cf6iMU3

    Will be fixed in next theme update

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #183641
     szmek9
    Participant

    thanks, it worked.

    Hope that everything is solved with your problems.

    #183643
     szmek9
    Participant

    http://www.projektowaniebim.pl/
    Unfortunately it applies only to the part of the column now.

    #183690
     Radu
    Moderator

    It applies only to the parent

    If you want to snow to entire image you will have to remove that paddling and to add GAP to make space instead of padding

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Viewing 8 posts - 1 through 8 (of 8 total)

The forum ‘Bugs & Issues’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?