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Author
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January 6, 2018 at 13:47 #184882
00holoDesign
ParticipantHello!
First of all you did a very good job, i like this theme very much. But unfortunately i have an issue with the Visual Composer. I am using WordPress 4.9.1 and I have the Version 5.2.1 of the Visual Composer installed. I recognized that the Visual Composer does not work correctly. To fix this problem i tried to update the Visual Composer to the latest version. But in my case this does not work. When I navigate to WP admin -> Appearance -> Install Plugins i have no option to update the Visual Composer.
I tried to deinstall the Visual Composer and install it again under WP admin -> Appearance -> Install Plugins. In the column Version i get an Error for the Visual Composer:
ERROR
The requested URL could not be retrieved
The following error was encountered while trying to retrieve the URL: http://updates.seventhqueen.com/check/kleo/plugin_version.php?
Access Denied.
Maybe this is the reason why I can’t update to the latest version. But how can I fix this?
Thanks
January 6, 2018 at 16:22 #184892Kieran_SQ
ModeratorHi,
Sorry to hear you’re having issues updating WP Bakery (formerly Visual Composer), please could you update this ticket in a private reply with admin credentials so I can look into this for you?
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
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