Can’t update Visual Composer

[00holoDesign]

Hello!

First of all you did a very good job, i like this theme very much. But unfortunately i have an issue with the Visual Composer. I am using WordPress 4.9.1 and I have the Version 5.2.1 of the Visual Composer installed. I recognized that the Visual Composer does not work correctly. To fix this problem i tried to update the Visual Composer to the latest version. But in my case this does not work. When I navigate to WP admin -> Appearance -> Install Plugins i have no option to update the Visual Composer.

I tried to deinstall the Visual Composer and install it again under WP admin -> Appearance -> Install Plugins. In the column Version i get an Error for the Visual Composer:

ERROR

The requested URL could not be retrieved

The following error was encountered while trying to retrieve the URL: http://updates.seventhqueen.com/check/kleo/plugin_version.php?

 

Access Denied.

Maybe this is the reason why I can’t update to the latest version. But how can I fix this?

Thanks

[Kieran_SQ]

Hi,

Sorry to hear you’re having issues updating WP Bakery (formerly Visual Composer), please could you update this ticket in a private reply with admin credentials so I can look into this for you?

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Author]

Posts