This topic has 4 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #187903
     Giggione2015
    Participant

    I’ve been chatting, but when we chat in private messages, we do not read the answers. You can only read these answers and questions if you update the chat page. How can I solve this problem help me?

    #187949
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #187973
     Radu
    Moderator

    Hi,

    Cannot understand exactly your scenario and what’s the issue can you show to be a screenshot that points out the issue and also explain in detail where the problem is.

    The issue happens also on our demo ?

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #187985
     Giggione2015
    Participant

    The problem is this: when you enter the PRIVATE CHAT and a user who is chatting with another user, messages that are sent to one another are not seen.
    To see these messages, you must update the page every time

    #188016
     Radu
    Moderator

    Hi,

    Our theme follows the buddypress workflow and buddypress doesn’t have this feature implemented also there is no quick solution for that.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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