Private chat

[Giggione2015]

I’ve been chatting, but when we chat in private messages, we do not read the answers. You can only read these answers and questions if you update the chat page. How can I solve this problem help me?

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

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Always happy to help you 🙂

[Radu]

Hi,

Cannot understand exactly your scenario and what’s the issue can you show to be a screenshot that points out the issue and also explain in detail where the problem is.

The issue happens also on our demo ?

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Giggione2015]

The problem is this: when you enter the PRIVATE CHAT and a user who is chatting with another user, messages that are sent to one another are not seen.
To see these messages, you must update the page every time

[Radu]

Hi,

Our theme follows the buddypress workflow and buddypress doesn’t have this feature implemented also there is no quick solution for that.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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