Feature image does not show properly

PS: this will happen only in Mobile mode, for example, iPhone device.

Alex

Hi Laura,

I just upadted Kleo theme to the latest version 4.3.4

Here is super administrator account:

http://lxp.lovcour.com

Confidential
seventhqueen
ZOAzoNCCeNbxip!a7y*wH6h1

Also, Rtmedia does not work well, I can not upload images at BP activity page and bp profile page:
https://lxp.lovcour.com/budl/

and it does not load more images at this RTmedia page and BP profile page:
https://lxp.lovcour.com/rtmediaskincare
https://lxp.lovcour.com/budpmembe/alex/media/

Please check together, thanks.

Alex

Hello,

Do you mean this issue?

—————–

After update to the latest version, the feature images does not show properly:

http://prntscr.com/imzoil

http://prntscr.com/imzove

PS: this will happen only in Mobile mode, for example, iPhone device.

Would you please let me know how to resolve?

——————-

Alex

No, it also does not show properly in media library, please view the screenshot:

http://prntscr.com/iopsx3

But if post with PC, it will looks well, please check this screenshot:

http://prntscr.com/ioq1ut

this issue happens only when you post with MOBILE DEVICE POSING, like iPhone

I also tested with the plugin of WP frontend Post(https://wordpress.org/plugins/wp-user-frontend/), the issue is same, please look at this post:https://lxp.lovcour.com/frontend-user-pst/

It is very easy to find the issue, please just test at your site.

Alex

there is no problem to post at backend, so it also might be related to the plugin of Social Post?

Alex

Hello Laura,

The issue comes from the newest update of rtmedia, please use an older version of rtmedia until we solve (1-2 days)

https://github.com/rtMediaWP/rtMedia/releases

Let me know if this fixes rtmedia

Sorry, I can not fix, and here is the process of what tested:

1. create completely fresh new subsite, only activate buddypress and Rtmedia, but still I can not upload images to both on BP activity page and bp profile page.

2.Reset WP(https://wordpress.org/plugins/reset-wp/) to reset this subsite, and test RTmedia version

4.4.5 …
e2f70ad zip tar.gz
on 17 Oct 2017
4.4.4 …
b02fda5 zip tar.gz
on 3 Aug 2017
4.4.3 …
ef47ca7 zip tar.gz
on 30 Jun 2017
4.4.2 …
dc9ac6c zip tar.gz
on 29 Jun 2017
4.4.1 …
8d32e2d zip tar.gz
on 6 Jun 2017
4.4 …
73cff6

But all do not work, you may test on our site:

http://forum.lovcour.com

Confidential
seventhqueen
ZOAzoNCCeNbxip!a7y*wH6h1

would you please let me know which version work for you or which version you recommend?

Thanks.

Please check here, the author or Social articles said it is bug, and he is not trying to fix:

https://wordpress.org/support/topic/feature-images-not-properly/

alexlii (@alexlii)
6 days, 20 hours ago
Hello @@broobe_dev

it shows like that also at media library after post from Social Article，
https://prnt.sc/iopsx3

does that mean it is a WordPress bug with media upload from mobile?

Alex

This reply was modified 6 days, 20 hours ago by alexlii.
Plugin AuthorBroobe (@broobe_dev)
6 days, 20 hours ago
Hi! No, it’s not a bug with WordPress…it’s related with social articles. I’m gonna upload a new version as soon as possible. I have to change the way to upload the featured image.

Thanks!