buddypress profile pictures issue

Hi, I have been having the same issue. When a user uploads a picture, it is not visible at all. There is a crop button but you cannot see what you are cropping and when you click on it, it saves the picture cropped not the way you want.

Hi,

I have looked into this and cannot see any obvious cause on the front-end. I carried out tests locally on a new install of KLEO and also on our demo site and was not able to replicate the same results.

Could you please therefore try the following, test and clear your front-end cache (Ctrl+F5) for each step

Disable any CDN
Disable all caching at the server level
Disable all caching at the WordPress level
Disable all plugins except for BuddyPress, WP Bakery and K Elements (if the issue disappears during this test please enable the plugins one by one – clearing your cache and testing each time until you find the plugin causing the issue)

Please let me know the outcome.

Kieran

Hi @mwestrik,

Glad you found the issue, there are many many settings in JetPack so it may be worth doing a similar test to the above with features turned on or off to find the feature that is the culprit.

Kieran

Hi,
I do have the Jetpack plugin installed. However, it is managed by WordPress.com and I cannot turn it off. Any other suggestions?

I found the Jetpack option that was preventing the pictures from showing 🙂
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Lazy load images

Improve your site’s speed by only loading images visible on the screen. New images will load just before they scroll into view. This prevents viewers from having to download all the images on a page all at once, even ones they can’t see.
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Once I turned it off, it solved the issue. Thank you very much!

I have another question. I noticed that some buttons under members profiles look weird, not being completely around the text of the button. Do you know what might be causing it? See screenshots below.