This topic has 17 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #193392
     szmek9
    Participant

    Hi,

    I have e-learning platform based on Sensei Plugin, which you state is compatible.

    I try to use this Kleo Search tool, for user to find courses. But it doesn’t work. It doesn’t show results.

    I applied this category in search bar settings. It is a bug. Because it also don’t work in a menu search.

     

    Try search something here:
    https://bimv.pl/kursy-online-home/

    for example try to search word like “Revit” or “Inventor”

    #193427
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #193455
     Radu
    Moderator

    Hi,

    Yes, i see that, can you please test with all plugins off except k-elements and visual composer ? and if it’s the same can you please provide FTP access to take a closer look ?

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #195330
     szmek9
    Participant

    after the last update now kleo searches through courses catalogue in a menu, but doesn’t have an option to mark on a page in a visual composer.

    #195358
     Radu
    Moderator

    Hi,
    Good if it works not sure why they are not there but you can specify the context via text shortcode like this [kleo_search_form context="kursy"]

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #195371
     szmek9
    Participant

    it doesn’t show any results when there is courses category only.

    #195442
     Radu
    Moderator

    I see,

    Can you test please to de-activate all plugins except sensei, visual composer and k-elements then purge empty cache and check again?

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #195520
     szmek9
    Participant

    i checked with plugin deactivated, still doesn’t work

    #195818
     Radu
    Moderator

    Hmm

    I will speak with the core dev about this, will get back to you tomorrow later or the day after tomorrow, if i don’t say nothing just add here a reply.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #195820
     Radu
    Moderator

    Hi,

    Tested on mine i’ve installed sensei and maken some test and it works….
    Can you please provide wp+ftp login in a private reply to investigate deeper please?

    Can you try please to revert the koursy to cours post type slug to test if if works like that?

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #197456
     szmek9
    Participant

    I tested on localhost, I changed the slug to Course, but the search engine doesn’t show any results.

    Here are wp and ftp details

    admin-support
    d4MU2oYD^Ks&Wgm2Z2d7WtKF

    ftp@bimv.pl
    jSpLJdzO

    #197719
     Radu
    Moderator

    Hi,
    We are investigating this, we will let you know.
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #198762
     szmek9
    Participant

    any update on this case ?

    #199010
     Radu
    Moderator

    Hi

    Not yet.. the issue had been forwarded to the core developer

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #200677
     szmek9
    Participant

    Hi, any news?

    #200833
     Radu
    Moderator

    Hi,

    Actually it searches… tried right now and it works

    [kleo_search_form context="course"]

    https://bimv.pl/search-test/

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #200926
     szmek9
    Participant

    somehow it fixed itself, but it didn’t work previously. Thanks

    #201164
     Radu
    Moderator

    Odd

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Viewing 18 posts - 1 through 18 (of 18 total)

The forum ‘Bugs & Issues’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?