Kleo Search don’t search through Sensei Courses Catalogue

[szmek9]

Hi,

I have e-learning platform based on Sensei Plugin, which you state is compatible.

I try to use this Kleo Search tool, for user to find courses. But it doesn’t work. It doesn’t show results.

I applied this category in search bar settings. It is a bug. Because it also don’t work in a menu search.

 

Try search something here:
https://bimv.pl/kursy-online-home/

for example try to search word like “Revit” or “Inventor”

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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[Radu]

Hi,

Yes, i see that, can you please test with all plugins off except k-elements and visual composer ? and if it’s the same can you please provide FTP access to take a closer look ?

Cheers
R

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What support service includes ? What not ?

[szmek9]

after the last update now kleo searches through courses catalogue in a menu, but doesn’t have an option to mark on a page in a visual composer.

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[Radu]

Hi,
Good if it works not sure why they are not there but you can specify the context via text shortcode like this [kleo_search_form context="kursy"]

Cheers
R

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What support service includes ? What not ?

[szmek9]

it doesn’t show any results when there is courses category only.

[Radu]

I see,

Can you test please to de-activate all plugins except sensei, visual composer and k-elements then purge empty cache and check again?

Cheers
R

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What support service includes ? What not ?

[szmek9]

i checked with plugin deactivated, still doesn’t work

[Radu]

Hmm

I will speak with the core dev about this, will get back to you tomorrow later or the day after tomorrow, if i don’t say nothing just add here a reply.

Cheers
R

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[Radu]

Hi,

Tested on mine i’ve installed sensei and maken some test and it works….
Can you please provide wp+ftp login in a private reply to investigate deeper please?

Can you try please to revert the koursy to cours post type slug to test if if works like that?

Cheers
R.

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What support service includes ? What not ?

[szmek9]

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[Radu]

Hi,
We are investigating this, we will let you know.
Cheers
R

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[szmek9]

any update on this case ?

[Radu]

Hi

Not yet.. the issue had been forwarded to the core developer

Cheers
R

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[szmek9]

Hi, any news?

[Radu]

Hi,

Actually it searches… tried right now and it works

[kleo_search_form context="course"]

https://bimv.pl/search-test/

Cheers
R

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What support service includes ? What not ?

[szmek9]

somehow it fixed itself, but it didn’t work previously. Thanks

[Radu]

Odd

Cheers
R

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What support service includes ? What not ?

[Author]

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