Login page only shows "Maintenance" - SeventhQueen Archived Support

This topic has 7 replies, 3 voices, and was last updated 6 years by Kieran_SQ.

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March 30, 2018 at 01:26 #193407

snacion
Participant

I’m using the demo login page for my site, and when I use the backend editor, the page displays correctly. But when I attempt to visit the login page without being signed in to WordPress, the only thing that shows up on the page is the word “Maintenance.” It doesn’t give me an error message, and I can’t log in.

Thank you for your help.

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March 30, 2018 at 15:52 #193431

Laura
Moderator

Hello, can you share admin access and ftp access so i can check the issue? 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

March 31, 2018 at 01:29 #193479

snacion
Participant

This reply has been set as private.

April 2, 2018 at 02:00 #193637

Laura
Moderator

Hello, i see an internal server error, have you contacted your hosting customer support?
Please try and let me know what they say 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

April 2, 2018 at 22:53 #193706

snacion
Participant

I contacted the web host; they said it was a 500 error, so we turned off all the plugins and it still showed the Maintenance page. We tried using a different theme, and the site displayed correctly, so it is a problem with the BuddyApp theme itself.

April 3, 2018 at 00:56 #193710

Kieran_SQ
Moderator

Hi,

I logged into your site and found that you were using the maintenance mode for all users but admin via WP Admin > Appearance > Theme Options > Heading: ‘Miscellaneous’ > Option: ‘Maintenance Enabled’.

I have disabled this for you and non admins will now be able to see your site.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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April 3, 2018 at 08:20 #193716

snacion
Participant

Awesome! I’m not sure how we all missed that. Thank you so much for your help.

April 3, 2018 at 17:43 #193722

Kieran_SQ
Moderator

No worries, sometimes it’s easy to miss the simple stuff.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
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